SAP Competence Center Lead (m/f/d) (20640385)

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THE FUTURE LOOKS LIKE YOU

With more than 1,500 branches in 19 European countries, C&A is one of the leading fashion retailers in Europe. C&A welcomes more than two million visitors to its stores every day and offers good quality fashion at reasonable prices for the whole family. We’re embracing the digital transformation taking place across the retail sector, whilst also ensuring we don’t lose sight of our heritage.   

 

“Let’s build the future together - the best is yet to come”   

 

We are seeking a highly skilled and experienced individual to take on the role of SAP Competence Center Lead (m/f/d) within our organization. As the SAP Competence Center Lead, you will be responsible for overseeing the strategy, implementation, and management of our SAP systems and solutions. You will lead a team of SAP experts, ensuring the optimal functioning, enhancement, and continuous improvement of our SAP landscape to meet business needs. This role requires a strong blend of technical expertise, leadership, project management, and collaboration skills.

YOUR RESPONSIBILITIES

 

* Lead, mentor, and manage a team of SAP professionals, fostering a collaborative and high-performance work environment
* Define clear roles and responsibilities, provide regular feedback, and contribute to team members' professional development
* Develop and execute a strategic roadmap for the SAP Competence Center aligned with the overall business objectives
* Identify opportunities to optimize and enhance existing SAP solutions, ensuring they align with industry best practices and technological advancements
* Collaborate with key stakeholders to gather requirements, design solutions, and oversee the implementation of new SAP modules or functionalities
* Ensure successful project execution, meeting timelines, budgets, and quality standards.
* Monitor and manage the performance, availability, and stability of the SAP systems and applications
* Proactively identify and address system issues, bottlenecks, and vulnerabilities to maintain a robust and secure SAP environment
* Coordinate with end-users and business units to understand their needs and challenges, and provide effective solutions and support
* Lead change management efforts for SAP-related initiatives, ensuring smooth transitions and user adoption
* Manage relationships with SAP vendors, consulting partners, and third-party providers to ensure effective service delivery and timely issue resolution
* Participate in contract negotiations, performance evaluations, and vendor selection processes
* Develop and maintain relevant KPIs, metrics, and performance indicators to measure the effectiveness and efficiency of the SAP Competence Center
* Generate regular reports and presentations for senior management and stakeholders
* Drive continuous improvement initiatives within the SAP landscape, identifying opportunities to optimize processes, reduce costs, and enhance user experience

WHAT YOU BRING

 

* Bachelor's degree in Information Technology, Computer Science, Business, or a related field; Master's degree is a plus
* Extensive experience (15+ years) working with SAP systems, including implementation, configuration, and management
* Strong leadership skills with a proven track record of leading and managing cross-functional teams
* In-depth understanding of SAP architecture, modules, and integration points
* Excellent project management skills, with the ability to manage multiple projects simultaneously
* Strong analytical and problem-solving abilities to diagnose and resolve complex technical issues
* Exceptional communication and interpersonal skills, with the ability to effectively collab

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